This Privacy Policy is a binding agreement between you as the user and myvape77 as the platform operator. By registering and using our services, you agree to the terms set out in this document. Please read carefully before using our platform.
1. Information We Collect
To provide you with a safe, fair and seamless online betting service, myvape77 collects several categories of personal information. This information is collected only when it is relevant and necessary for platform operations.
1.1 Identity Information
During the account registration process, we require the following information:
- Full name as stated on your identity card or MyKad
- Identity card number (MyKad) or passport number for non-citizen players
- Date of birth — to verify that you are 21 years of age or older
- Current residential address
- Active email address
- Mobile phone number
1.2 Financial Information
To process deposits and withdrawals, we collect:
- E-wallet account details such as Touch 'n Go eWallet, Boost or ShopeePay
- Bank account information for transactions via DuitNow or FPX online banking
- Cryptocurrency wallet address when using USDT, BTC or ETH
- History of deposit and withdrawal transactions on our platform
1.3 Usage and Technical Information
Our system also automatically records:
- IP address and general geographic location of your device
- Browser type and operating system used
- Login data and game activity on the platform
- Communication records with our customer support team
2. How We Collect Data
myvape77 collects personal information through several legitimate channels:
- Directly from you — through account registration forms, deposit forms, withdrawal forms and communications with customer support.
- Automatically — through cookie technology and server logs that record your usage patterns and device technical information.
- From legitimate third parties — such as identity verification service providers or payment providers, for compliance and security purposes.
We never obtain your personal information through unlawful, unethical or undisclosed means. Every data collection is carried out transparently and with a defined purpose.
3. Purposes for Using Your Information
The information we collect is used solely for legitimate purposes related to the operation of the myvape77 platform, including:
- Identity verification and age verification (21 years and above) during new account registration
- Safe and accurate processing of deposit and withdrawal transactions
- Prevention of fraud, money laundering and other unlawful activities
- Providing effective customer service in Malay and English
- Continuous platform improvement based on usage patterns and player feedback
- Compliance with international licensing requirements and applicable legal obligations
- Sending promotional information and important account-related notices when you have agreed to receive them
4. Sharing with Third Parties
myvape77 respects the confidentiality of your information. We do not sell or rent your personal data to any party for marketing purposes. However, there are limited situations where sharing information is necessary:
- Payment providers — information required to process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency networks is shared only with the relevant providers.
- Support service providers — parties that help us operate the platform, analytics and customer support services, who are bound by strict confidentiality agreements.
- Legal requirements — when required by court order, regulatory body or competent authority under applicable law.
- Protection of legitimate interests — in cases involving fraud investigations, platform security or the protection of other players' rights.
All third parties involved in our operations are subject to binding data protection agreements and are not permitted to use your information for any other purpose.
5. Data Security and Storage
myvape77 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
- 256-bit SSL encryption for all data transmission between your browser and our servers
- Multi-layer firewall systems and continuous cyber threat monitoring
- Strict role-based access controls for internal staff
- Regular security audits by independent parties
- Password storage using strong hashing algorithms — we do not store your password in plain text
Your personal data is retained for as long as necessary to fulfil the purpose of collection, or as required by applicable law. After that period, data will be securely deleted or anonymised.
Although we implement comprehensive security measures, no online system is entirely risk-free. We encourage you to use a strong password, not share your login details with anyone, and report any suspicious activity to our support team promptly.
6. Cookies and Tracking Technologies
The myvape77 platform uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions properly.
6.1 Types of Cookies Used
- Session Cookies — required to maintain your login session and ensure account security while you are active on the platform.
- Preference Cookies — store your language, display and personal settings for a consistent experience.
- Analytics Cookies — help us understand how players interact with the platform for continuous improvement purposes.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of our platform.
7. Your Rights
As a registered player at myvape77, you have the following rights regarding your personal information:
- ✦ Right of Access — request a copy of the personal information we hold about you
- ✦ Right to Correction — request correction of inaccurate or incomplete information
- ✦ Right to Deletion — request deletion of your account and personal data, subject to record-keeping obligations required by law
- ✦ Right to Restrict Processing — request that we limit how we use your data in certain situations
- ✦ Right to Withdraw Consent — withdraw consent to receive marketing communications at any time
- ✦ Right to Data Portability — request a copy of your data in a machine-readable format
To exercise any of the above rights, please contact our customer support team via live chat or email. Your request will be processed within a reasonable timeframe and we will verify your identity before making any changes.
8. Cross-Border Data Transfers
As myvape77 operates under international licensing, your personal data may be stored or processed on servers located outside Malaysia. In such cases, we ensure that these data transfers are carried out with equivalent protection controls, including recognised standard data transfer agreements and appropriate safeguard mechanisms.
We only work with partners who comply with high international data protection standards, and every service agreement includes binding data protection clauses.
9. Minor Accounts and Age Restrictions
The myvape77 platform is strictly for individuals aged 21 and above only. We take this responsibility seriously and enforce a strict age verification process during account registration.
- We do not intentionally collect personal information from individuals under the age of 21
- If we find that an account has been registered by someone who has not yet reached the age of 21, the account will be suspended and the related data will be deleted
- Parents or guardians who find that their child is using this platform without permission may contact us for immediate action
Online gambling for minors is strictly prohibited. myvape77 fully supports responsible gambling practices and the protection of young people.
10. Changes to This Policy
myvape77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in operating practices, legal requirements, or platform improvements. Any material changes will be communicated to you through:
- A notice prominently displayed on the platform's main page
- An email notification sent to the address registered in your account
- An updated "Last updated" date displayed at the top of this document
Your continued use of the myvape77 platform after those changes take effect will be considered your acceptance of the updated Privacy Policy. We recommend that you review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our team through the following channels:
- Live Chat — available 24/7 directly on our platform in Malay and English
- Email — [email protected]
Our experienced customer support team is ready to assist you with any questions related to your privacy and data protection at myvape77.